Wema Bank, Nigeria’s most resilient and longest surviving indigenous Bank has completed the migration of its Core Banking Application to Finacle 10, a global standard robust and secure banking platform. In an e-mail sent to its customers this week, the Bank announced a cut over date of Monday, December 05 2011 to commence operations on this new platform.
According to Olayinka Oni, Divisional Head, Information Technology & Operations, the migration will improve service delivery across all of the Bank’s platforms and will boost the Bank’s capacity to provide efficient electronic banking and in-branch services in a stable environment. He further added that backed by other service initiatives which the Bank is currently implementing, Wema bank customers will begin to experience a new dimension to excellent banking services.
Customers of Wema Bank were also encouraged to send feedback or contact the bank for service support by calling 08039003700 or sending an e-mail to cic@wemabank.com.
Established in 1945, Wema Bank is Nigeria’s most resilient and longest surviving indigenous bank. With a distinctive industry brand and focus on relationship banking and excellent service delivery, Wema Bank provides a wide range of financial services to a substantial and diversified client base.
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banking platform software
Technology has irrevocably changed customer expectations and how their needs are met. Traditionally, services have solved specific functional needs; food for example, was a process of purchase and preparation at the very least, or going out to eat, involving distance, time, travel and expense.
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